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Rare policies

Policies & returns

This page explains the basic order, shipping, return, and privacy terms for the first Rare launch. If anything is unclear, contact us before payment.

Ordering

Orders are submitted through WhatsApp. We review the product, size, customer details, shipping option, and final total before confirming preparation.

Payment

Payment is confirmed manually during the first launch. An order is not prepared until the payment method, amount, and confirmation are reviewed by Rare.

Shipping

Shipping cost and delivery timing depend on the customer location. We confirm delivery details before the order is prepared.

Returns & exchanges

Return or exchange requests are reviewed manually. Items must be unused, unworn, and in their original condition. Some requests may not be accepted after preparation or delivery confirmation.

Product images and sizing

Product colors, fit, and details may appear slightly different depending on screen, lighting, and production. Customers can ask for help with sizing before payment.

Privacy

Customer details are used only to review the order, confirm delivery, and communicate through WhatsApp. We do not sell customer information.

Need help before ordering?

Message Rare on WhatsApp before payment if you need sizing, shipping, or product clarification.

Contact Rare